Project Services - Sustainability for your investment
Our staff are deeply involved in more than 870 projects throughout Europe. Products like EDW3000, the software solution to our leading AMR system, had no less than 250 man years invested in its development. More than half of the remote meter reading devices installed in C&I customers in Germany have come from our production department. Support and services for our customers have top priority, daily and round the clock.
Such business activities are upon long-term ties with both customers and workforce. That our team is our knowledge base is not merely a cliché, a high-degree of knowledge and development characterises our product teams. Our responsibilities extend not only to products, solutions and customers, but also to the families of our employees. The sustainable added value created in our company contributes to the well-being of over 500 people.
Project Management
We assure you not only of our superior products, but also of the punctual completion of your project. A highly qualified consultant is at your disposal to supervise the progress of the software and/or hardware project during runtime. We accompany you from the conception of the software solution to the productive utilisation of the system. A project is comprised of the subsequent phases:
- Kick off
- Compilation specification sheet
- Installation and configuration of software system
- Migration of old data
- Interface connection to post-processing systems
- Training courses and workshops
- Test and trial phase
- System acceptance
Installation
The services we perform during a project are just as multifaceted as our product portfolio. Commencing with the installation and configuration of a server system and its integration in a customised IT landscape, our catalogue also includes such services as standard installation operations for single software products or modules as well as configuration and data administration.
Integration of a new system environment in an existing IT landscape and the installation and administration of necessary database systems are also part of our services.







